LAST UPDATED 19 AUGUST 2026
Return & Exchange Policy
Eligibility
Unworn, unwashed products with tags and original packaging may be eligible within the return window configured for the store.
Exceptions
Final-sale, clearance, customized, damaged-by-customer and hygiene-sensitive products may not be returnable.
Process
Submit a request through your account or returns page. Approval, pickup, quality check and refund or exchange are tracked separately.
Refunds
Approved refunds return to the original payment method or the configured alternative. Processing times depend on the bank or payment provider.
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